KMT Waterjet Genuine Service and Parts

KMT Waterjet Genuine Service banner

Try KMT Genuine Service for expert, friendly, personal service that keeps your UHP waterjet system running at its optimal level.

KMT Genuine Service and the KMT Customer Service team base their success upon customer satisfaction. We want the process of ordering service, replacement parts, and gaining knowledge about waterjet to be consistently easy and enjoyable. Our highly trained staff will answer questions and concerns. You will truly experience the family atmosphere that we’ve worked hard to create at KMT and understand why we value every encounter with you.

KMT Genuine Service Now Offers Remote & Phone Support! 

graphic of three KMT customer service representatives

We know your time is valuable, and we are here to fully support you in the service of your KMT Waterjet by offering you the comprehensive KMT 360 preventive maintenance program.

Expertise: The KMT Genuine Service group are highly trained and experienced KMT Waterjet Field Service Engineers (average 10 years waterjet experience) specialize in waterjet technology equipment to ensure thorough preventive maintenance inspections.

Optimized Performance: When KMT Waterjet pumps and components are service to exact engineer specifications, provides maximum efficiency and longevity of the waterjet system, ensuring consistent and reliable operation.

Reduced Downtime: Proactive scheduled preventive maintenance (PM) inspections helps identify and address potential issues before they escalate, minimizing unplanned downtime and production losses.

Cost Savings: Preventive maintenance can help avoid costly repairs and replacement of components by addressing issues early, ultimately reducing overall operating costs.

Extended Equipment Lifespan: Regular maintenance helps prolong the lifespan of the waterjet system, protecting the customer’s investment and avoiding premature equipment failure.

Peace of Mind: With a preventive maintenance service plan from KMT Waterjet, customers can have confidence in the reliability, performance, and safety of their waterjet system, allowing them to focus on their core business operations without worry.

Get in Touch!

Press 1 for Parts, 2 for Service

Fax: +1-620-856-2242

Email our Parts Department:

Email our Service Department:

Normal business hours are
7:00AM to 5:00PM Central Time.
After hours emergency help is available 24 hours per day, 7 days per week.

Our Waterjet Sales & Support Teams: A Global Force

KMT Waterjet Systems assists its customers all over the world with advice, support and service in all matters concerning waterjet cutting – whether you purchased your unit from us or elsewhere. We’re there for you with 24/7 customer service.

We’ve been a technology leader in the industry for over 53 years, and we’ve continuously expanded our sales and service network in order to offer our customer qualified support wherever they are in the world.

HUSTLE AND HEART SET US APART

headshot of Bob Chellevold KMT waterjet parts customer service representative

Bob Chellevold

+1-800-826-9274, press 1

bob.chellevold@kmtwaterjet.com

John Mate KMT Waterjet parts customer service representative headshot

John Mate

+1-800-826-9274, press 1

john.mate@kmtwaterjet.com

headshot of Tammie White KMT Waterjet customer service representative

Tammie White

+1-800-826-9274, press 1

tammie.white@kmtwaterjet.com

headshot of Jax Brumback KMT Waterjet Customer service team member

Jax Brumback

+1-800-826-9274, press 1

jax.brumback@kmtwaterjet.com

headshot of Makayla Brooks KMT Waterjet customer service representative

Makayla Brooks

+1-800-826-9274, press 1

makayla.brooks@kmtwaterjet.com

Headshot of Lindsay Kirby, KMT customer service representative

Lindsay Kirby

+1-800-826-9274, press 1

lindsay.kirby@kmtwaterjet.com

Ask for us when you have maintenance questions or have a tough waterjet issue to solve.

Richard Downey - Technician

+1-800-826-9274, PRESS 2

richard.downey@kmtwaterjet.com

Brian Barnard - Technician

+1-800-826-9274, press 2

brian.barnard@kmtwaterjet.com

Ryan O'Leary

Global Service Director

ryan.oleary@kmtwaterjet.com
+1-417-291-0152

Gregory Bunch

Regional Service Manager

gregory.bunch@kmtwaterjet.com
+1-620-856-6271

Tom Renner

Regional Service Manager

tom.renner@kmtwaterjet.com
+1-832-334-3081

Rusty Ward

+1-417-291-3858

rusty.ward@kmtwaterjet.com

Phil Gorgas

+1-417-680-6836

phil.gorgas@kmtwaterjet.com

Don Tilney

+1-620-387-0996

don.tilney@kmtwaterjet.com

Otis DaCosta

+1-620-387-0301

otis.dacosta@kmtwaterjet.com

Clarence Freeman

+1-513-620-1022

clarence.freeman@kmtwaterjet.com

Billy Peralta

+1-620-387-0046

billy.peralta@kmtwaterjet.com

Justin Eberhardt

+1-417-291-3232

justin.eberhardt@kmtwaterjet.com

Christopher Milsop

+1-620-794-3972

christopher.milsop@kmtwaterjet.com

Travis Holzberger

+1-620-388-7619

travis.holzberger@kmtwaterjet.com

Will Soto

+1-620-388-7619

will.soto@kmtwaterjet.com

Jason Harper

+1-805-826-7726

jason.harper@kmtwaterjet.com

COLIN MARTIN

+1-417-291-9048

colin.martin@kmtwaterjet.com

Robert Simmons

Sales Director US - Latin America Sales

robert.simmons@kmtwaterjet.com
+1-417-291-6117

headshot of Jonathan Peters waterjet sales area manager

Jonathan Peters

Midwest/Upper North US

jonathan.peters@kmtwaterjet.com
+1-620-387-0948

PAT ANGIOLILLO, Eng

Southeast US & CANADA

pat.angiolillo@kmtwaterjet.com
+1-561-943-4784

Angie frazier

Central US

angie.frazier@kmtwaterjet.com
+1-620-387-0581

Danny Quillin

Northeast & West US

danny.quillin@kmtwaterjet.com
+1-417-291-7949

KMT WATERJET NORTH AMERICAN TECHNICAL SERVICE TEAM – The Best in the Industry!

KMT Waterjet Testimonials

KMT Waterjet customers explain how KMT pumps have increased their profits and the advantages of KMT Genuine Service and Parts.

Our thanks to:

Rodie Woodard | Maximum Industries

Brian Riel | Advanced Fabrication Technologies

Josh Hitchcock | Stainless Drains 

Buddy Vilastro | Cake Boss

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KMT Waterjet has global offices to assist you in your region. Contact us using the following form, and the message will be forwarded to the local office which can provide the best support.

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